We offer a customer portal where you can go online to manage reservations, upload vet records and more!

All of the emails that you receive from Hilltop Dog Hotel, LLC will now take you to the new Customer Portal, and you can also bookmark the new link directly at https://hilltopdoghotel.portal.gingrapp.com.

PLUS! You can now download the free Gingr for Pet Parents mobile app on the App Store or Google Play. Use invite code 125743.

Register your free online account today for convenient access to features that allow you to:

  • Make reservations
  • Easily view, edit and update your information
  • Upload immunization records
  • Add or remove credit cards on file
  • Manage your communication preferences
  • Add new pets
  • View your pup’s report card
  • View and confirm reservations
  • View receipts for past transactions and more…

How to Register:

  1. Go to: Customer Portal
  2. Select “Are you a current customer?” or “Are you a new customer?”
  3. Enter either your cell phone number or email address that you have on file with us or start a brand new account if you are a new client.
  4. An email will be sent to you with a link to create your password, once you complete that, You’re in! Enjoy all the great benefits.

If you have any questions, please call (865) 694-3232 or email hilltopdoghotel@gmail.com.

Thank you for your continued support!

Hilltop Dog Hotel